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COMMON QUESTIONS

WHO IS SMADA HOCKEY?

SMADA Hockey is a Swedish brand founded by former professional hockey player Adam Tilander. We design and manufacture innovative hockey products focused on function, durability, and quality. Our goal is to help players at all levels perform better – with products that feel right every time.

All our products are developed in close dialogue with players and manufactured locally in Sweden with uncompromising precision. From our popular ProKnob grips to market-leading goal pegs and post protectors – SMADA Hockey is built by hockey players, for hockey players.

WHERE IS THE COMPANY LOCATED?

SMADA Hockey is based in Sweden, where all our products are also locally manufactured. Through close cooperation with Swedish manufacturers, we ensure the highest quality and durability in every product. Our focus on local production strengthens both the environment and Swedish hockey culture.

SHIPPING AND DELIVERIES

We strive to deliver your order as quickly and smoothly as possible. All orders are packed and shipped normally within 2-5 business days from our warehouse in Sweden.

  • Domestic delivery: Delivery time within Sweden is usually 2-5 business days.
  • International delivery: For deliveries outside Sweden, it can take up to three weeks depending on destination and shipping options.

Shipping costs are automatically calculated at checkout based on your delivery address. If you have any questions about delivery or tracking, please contact our customer service.

CONTACT US

The easiest way to reach us is by email at SMADAHOCKEY@GMAIL.COM.
We are also available on Instagram and TikTok where you can send direct messages.

If you prefer, you can use our contact form on the website — we respond quickly and are happy to help with any questions or concerns!

RETURNS

Yes, we offer returns in accordance with Swedish consumer law. You have 14 days right of withdrawal from the date you receive the product. The product must be unused and returned in its original packaging. Please contact us for instructions on the return process.

PAYMENT SOLUTIONS

We offer several secure and convenient payment options to make your shopping experience as easy as possible. Among our options are:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • Klarna (installments, invoice, and direct payment)

For companies, we also offer e-invoices. If you wish to pay by e-invoice, please contact us before purchase so we can arrange this. International companies are also welcome to contact us to receive an invoice.

All payments are handled through secure and encrypted systems that protect your information. If you have any questions about payment, please feel free to contact our customer service.

OTHER INFORMATION

LEGAL RESPONSIBLE PARTY: SMADA PRODUCTS AB

ORG. NO.:559417-0168

VAT-NUMBER: SE559417016801

ADDRESS: DROTTNINGGATAN 3, 54131 SKOVDE, SWEDEN